On behalf of IABC it is my great pleasure to offer congratulations to our 2020 Gold Quill Awards Excellence and Merit Winners!
For communication professionals, entering Gold Quill is a true rite of passage – and as the events of this year show more than ever, strong communication is vital to organizations and our broader society. This year’s Gold Quill winners not only highlight best practices and innovative approaches, but also raise the bar for communication excellence. In doing so, they drive our profession and our world forward.
We look forward to celebrating with you in June at the (virtual) Excellence Gala – details to come!
2020 Awards Committee Chair Ed Kamrin, SCMP
| Category | Award | Application Name | Winner | Organization | Country | Chapter |
| Category 1: Internal Communication | Award of Excellence | ALL FOR ONE | Justine Willcocks & Kate Hetherington | Societe Generale UK and Untamed | GB | |
| Award of Excellence | BMO U.S. Five-Year Strategy / Right.Now. Creative Platform | BMO Financial Group | Livewire Communications Inc. | CA | Toronto | |
| Award of Excellence | Communicating in the heart of change: Aligning medical education with 21st century healthcare | Christina Baird and Sarah Matthews | Royal College of Physicians and Surgeons of Canada | CA | Ottawa | |
| Award of Excellence | Customer Excellence Team Activities | Communications & Engagement, NSW Trustee & Guardian | NSW Trustee & Guardian | AU | ||
| Award of Excellence | DS24hours – 24 hours live around the globe to engage employees | Dentsply Sirona | Dentsply Sirona | US | Harrisburg | |
| Award of Excellence | Stronger than you Know campaign | Roxanne Beaubien | London Police Service | CA | London | |
| Award of Excellence | Teddy for a Toonie 2019 | Austin Havens | ATB Financial | CA | Edmonton | |
| Award of Excellence | Tunnel Vision – a Worker-based ‘One Team’ Video ‘Newsletter’ | Stakeholder and Community Relations Team – John Holland CPB Ghella | John Holland CPB Ghella | AU | Australia (NSW) | |
| Award of Excellence | Onboarding Express | Nekolina Lau, SCMP | ATB Financial | CA | Calgary | |
| Award of Merit | Co-creation with IBMers helps to bring a simpler, better healthcare experience to IBM | led by Carole Mendoza, Akram Khairy and Marianne McManus at IBM & Siobhan O’Shea, Kyle Ricketts and Dea McKenzie at WTW, along with the extended teams | Willis Towers Watson | US | New York | |
| Award of Merit | Cox Enters a New Era with Purpose | Cox Enterprises | Cox Enterprises | US | Atlanta | |
| Award of Merit | EXPLOIT AND INVEST IN INNOVATION | Kimasha Williams | BMT | GB | London | |
| Award of Merit | Fall in love with your intranet all over again | Amanda Stephenson | RSA Canada | CA | Toronto | |
| Award of Merit | GOSTKOW, SAVE THE QUEEN | Agnieszka Rup | JTI | PL | ||
| Award of Merit | Ideas at Northwell | Thomas Sclafani, Jennifer Grasso, Allison Fleming, Sally Ann Lake & Jackie LePage | Northwell Health | US | New York | |
| Award of Merit | Know your status | Moabi Keaikitse | Orapa, Letlhakane and Damtshaa Mines, Debswana | BW | ||
| Award of Merit | One PAS All-people Webcast Series | Maliha Aqeel | EY | CA | Toronto | |
| Award of Merit | Our Energy in Action | Phillips 66 | US | Houston | ||
| Award of Merit | The Buzz – CSG Mobile Employee Communications App | Kyla Shea | CSG | US | ||
| Award of Merit | York Region Social Services – Stronger. Together. | The Regional Municipality of York | The Regional Municipality of York | CA | Toronto | |
| Category 2: Employee Engagement | Award of Excellence | I am your nurse | Communications Team | Provincial Health Services Authority | CA | BC |
| Award of Excellence | Keeping Them Coming Back: Building Employee Loyalty Through Accelerated Engagement | Raytheon IDS Employee Engagement Team | Raytheon Integrated Defense Systems | US | ||
| Award of Excellence | Bringing “Insurance the Suncorp Way” to life | Karina Squires-Unkles, Thea Bourke & Dade Edwards | Suncorp Group | AU | ||
| Award of Merit | 2019 Avera Cares Employee Giving Campaign | Avera Health Marketing | Avera Health | US | Minnesota | |
| Award of Merit | Flu prevention heroes, assemble! PHSA’s 2018-19 flu prevention campaign | Provincial Health Services Authority Communications Team | Provincial Health Services Authority | CA | BC | |
| Award of Merit | Reimagining Recognition at Crown Castle | Crown Castle Internal Communications Team | Crown Castle | US | Houston | |
| Category 3: Human Resources and Benefits Communication | Award of Excellence | Sysco’s Pay Plus Driver Incentive Campaign | SimplyConnect & Sysco’s Pay Plus Team | SimplyConnect Consulting | US | Dallas |
| Award of Excellence | The 13 Factors campaign at York Region | The Regional Municipality of York | The Regional Municipality of York | CA | Toronto | |
| Award of Excellence | We Heard You: Communicating Benefit Enhancements based on Employee Feedback | Cox Enterprises | Cox Enterprises | US | Atlanta | |
| Award of Merit | Co-creation with IBMers helps to bring a simpler, better healthcare experience to IBM | led by Carole Mendoza, Akram Khairy and Marianne McManus at IBM & Siobhan O’Shea, Kyle Ricketts and Dea McKenzie at WTW, along with the extended teams | Willis Towers Watson | US | New York | |
| Award of Merit | Employee Referral Program: Enabling Employees to Source Candidates for Business-Critical Jobs | Corporate Communications & Talent Acquisition Teams | BRP | CA | Montreal | |
| Award of Merit | Launching a Modern and Competitive Benefits and Retirement Program at Thomson Reuters | Renee Wiggins, Jeff Pekar, K.Burnett J.Chacko A.Gamil A.Ilstrup T.Jhajj A.Leger R.Mank E.Schaefer | Thomson Reuters and Willis Towers Watson | CA | Toronto | |
| Award of Merit | Memorial Sloan Kettering Cancer Center Open Enrollment Communication Campaign | Laurie Korinek | PartnerComm, Inc. | US | Dallas | |
| Award of Merit | Milliman 2020 Open Enrollment Campaign | Milliman | Milliman | US | Dallas | |
| Award of Merit | Transforming Employees’ Total Rewards Experience | Deloitte & Boehringer Ingelheim: Melissa Yim, Abby Leonard, Karen Elston, Corry Ioli, Erin Arcario | Deloitte Consulting LLC | US | ||
| Award of Merit | United Technologies 2019 Financial Challenge | Laurie Korinek | PartnerComm, Inc. | US | Dallas | |
| Category 4: Change Communication | Award of Excellence | Communicating in the heart of change: Aligning residency education with 21st century healthcare | Christina Baird & Sarah Matthews | The Royal College of Physicians and Surgeons of Canada | CA | Ottawa |
| Award of Excellence | GOSTKOW, SAVE THE QUEEN | Agnieszka Rup | JTI | PL | ||
| Award of Excellence | Launching a Modern and Competitive Benefits and Retirement Program at Thomson Reuters | Renee Wiggins, Jeff Pekar, K.Burnett J.Chacko A.Gamil A.Ilstrup T.Jhajj A.Leger R.Mank E.Schaefer | Thomson Reuters and Willis Towers Watson | CA | Toronto | |
| Award of Merit | Customer Operating Model | Woolworths Communications Team | Woolworths Group Limited | AU | Australia (NSW) | |
| Award of Merit | The CRS Hub Intranet Launch | Jennifer Siemens | Federated Co-operatives Limited | CA | Saskatoon | |
| Award of Merit | Your Pay at Sysco: The 2019 Change & Education Project | SimplyConnect & Sysco’s Total Rewards Team | SimplyConnect Consulting | US | Dallas | |
| Category 5: Safety Communication | Award of Excellence | Reducing Firefighter Cancer | Gordon Laird | City of Calgary | CA | Calgary |
| Award of Merit | Level Up 2.0 | Argyle Public Relationships | Argyle Public Relationships | CA | ||
| Award of Merit | SAFE Work | Argyle Public Relationships | Argyle Public Relationships | CA | ||
| Award of Merit | Winning their Hearts and Minds: Mothers and Doctors Speak Out About Vaccine Hesitancy and Safety | BC Children’s Hospital/Provincial Health Services Authority | BC Children’s Hospital | CA | ||
| Category 6: Leadership Communication | Award of Excellence | Creating a Scientific Reputation for Astellas: Astellas’ Corporate Scientific Innovation Narrative | Stefanie Prodouz | Astellas Pharma Inc. | US | |
| Category 7: Marketing, Advertising and Brand Communication | Award of Excellence | Afrivet Animal Health is on our DNA | DevCom & Afrivet Teams | DevCom & Afrivet | ZA | Africa |
| Award of Excellence | Beca – A Purpose that Resonates for our Second Century | Beca Group Communications Team | Beca | AU | Australia (VIC) | |
| Award of Excellence | Debswana 50th Commemoration | Rachel Mothibatsela | Debswana Diamond Company | BW | Africa | |
| Award of Excellence | Eyelove | Novartis Pharma Canada Inc. with Edelman Canada | Novartis Pharma Canada Inc. with Edelman Canada | CA | ||
| Award of Excellence | LCI Melbourne Digital Marketing Campaign 18/19 | Ellis Jones | Ellis Jones | AU | Australia (VIC) | |
| Award of Excellence | PanOptix® Great Vision Is Ageless Integrated Communication Campaign | Alcon Canada | Cohn & Wolfe Canada | CA | ||
| Award of Excellence | Programs of Choice | Dana Bales | Burnaby School District | CA | BC | |
| Award of Excellence | PwC Australia’s CEO Survey: Making it great again | PwC Australia – Kieran McCann, Sabrina Muysken | PwC Australia | AU | Australia (NSW) | |
| Award of Excellence | SMEC 70 Years of Impact Campaign | SMEC Marketing & Communications Team | Snowy Mountains Engineering Corporation (SMEC) | AU | ||
| Award of Excellence | Streamlining Hoddle Street “More Go Time” Campaign | Major Road Projects Victoria | Major Road Projects Victoria | AU | Australia (VIC) | |
| Award of Excellence | Dove Men+Care #TakeTheTime Paternity Leave Campaign | Unilever and Edelman Canada | Unilever with Edelman Canada | CA | Toronto | |
| Award of Excellence | The World’s Most Uncomfortable Bed | Sanofi Genzyme with Edelman Canada | Sanofi Genzyme with Edelman Canada | CA | ||
| Award of Merit | #30MinutesthatMatter | The Canadian Partnership Against Cancer with Edelman Canada | The Canadian Partnership Against Cancer with Edelman Canada | CA | ||
| Award of Merit | “Canada Remembers” Corporate and Individual Outreach | Peter Mumford | Compass Communications | CA | Maritime Canada | |
| Award of Merit | “Communicating with Confidence” – Repositioning Speech Pathology Week | Pesel & Carr | Pesel & Carr | AU | Australia (VIC) | |
| Award of Merit | “This is The Place” Entrepreneurship Campaign | University of Toronto | University of Toronto | CA | Toronto | |
| Award of Merit | 2035: Moving People and Goods | Aurecon Marketing and Communications Team | Aurecon | AU | Australia (VIC) | |
| Award of Merit | Atlantic Canadian Holiday Memories | Molly Cormier | Atlantic Lottery | CA | Maritime Canada | |
| Award of Merit | Celebrating the 10th Anniversary of Vancouver Convention Centre West | Vancouver Convention Centre Communications & Marketing Team | Vancouver Convention Centre | CA | ||
| Award of Merit | Citi’s 100th Anniversary in Canada | Citi Canada Global Public Affairs Team | Citi Canada | CA | ||
| Award of Merit | Engineering Reimagined | Aurecon Marketing and Communications Team | Aurecon | AU | Australia (VIC) | |
| Award of Merit | Gears 5: Canadian Launch | Veritas x Microsoft Canada | Veritas Communications | CA | ||
| Award of Merit | Handshakes | Sanofi Genzyme with Edelman Canada | Sanofi Genzyme with Edelman Canada | CA | ||
| Award of Merit | Here for Students Campaign 2019 | Sussex Strategy Group | Sussex Strategy Group | CA | Golden Horseshoe | |
| Award of Merit | MITRE Focal Points | MITRE Strategic Communications | The MITRE Corporation | US | ||
| Award of Merit | No More Eyescuses: Getting Ontarians to see the value of eye care | Argyle Public Relationships and OAO | Argyle Public Relationships | CA | ||
| Award of Merit | Tabasco Seven Days of Eggs | The PR Department | The PR Department | CA | ||
| Award of Merit | Zoning in on Scouts | Scouts NSW | Scouts NSW | AU | Australia (NSW) | |
| Category 8: Customer Relations | Award of Excellence | Client Content Process – How Sun Life creates caring, optimistic and relevant Client communications | Client content specialists, Client Advocacy team, Sun Life | Sun Life | CA | Waterloo |
| Award of Excellence | Trinity’s Giftology — Customer Relationship Marketing Campaign | Carolyn Cameron, Brad Meyer | Trinity Real Estate Solutions | US | Dallas | |
| Category 9: Media Relations | Award of Excellence | Moosehead Breweries: Mac The Moose | Craft Public Relations | Craft Public Relations | CA | |
| Award of Merit | 2019 Prudential RideLondon media coverage | PRU LIFE UK | Pru Life UK | PH | Philippines | |
| Award of Merit | Creator House Calgary | Tourism Calgary | Tourism Calgary | CA | ||
| Award of Merit | Dream The Lebo Mathosa Story | DNA Brand Architects | DNA Brand Architects | ZA | Africa | |
| Award of Merit | The Launch of Café | Craft Public Relations | Craft Public Relations | CA | ||
| Award of Merit | Unifor Save Oshawa GM | Unifor, Navigator | true | Navigator | true | CA | ||
| Category 10: Community Relations | Award of Excellence | Ticket to Ride Realtor Tour | Melinda Berry Dreisbach | Fayette County Public Schools | US | Atlanta |
| Award of Merit | Alberta Find a Doctor (albertafindadoctor.ca) | Alberta Find a Doctor | Primary Care Networks | CA | Calgary | |
| Award of Merit | Masterminding the Airport Master Plan | Sunshine Coast Airport Master Plan team | Sunshine Coast Airport | AU | Queensland | |
| Award of Merit | Tackling the Diabetes Epidemic: ARTA Wellness | Alberta Retired Teachers’ Association | Alberta Retired Teachers’ Association | CA | Edmonton | |
| Category 11: Government Relations and Public Affairs | Award of Excellence | The Museum of Outdated Technology | Insurance Bureau of Canada, Paradigm, Studio M/Unified Content and True Media Canada | Paradigm Public Relations | CA | Toronto |
| Award of Merit | Alberta Advocacy Campaign: Speaking Up for Our Members | C. Bouwers, M. Grant, R. Minor, C. Nielsen, Impact Public Affairs | Canadian Society for Medical Laboratory Science (CSMLS) | CA | Golden Horseshoe | |
| Award of Merit | Zero to 2 in 10 months: Registration of engineers in New South Wales. | Engineers Australia | Engineers Australia | AU | ||
| Category 12: Governmental Communication | Award of Excellence | Fore the Love of Golf | The Regional Municipality of York | The Regional Municipality of York | CA | Toronto |
| Award of Excellence | Keeping Canterbury Flu-Free | Renee Parsons, Karalyn van Deursen, Canterbury DHB Communications Team | Canterbury District Health Board | NZ | South Island New Zealand | |
| Award of Excellence | Yarra Waste Revolution | Ellis Jones | Ellis Jones | AU | Australia (VIC) | |
| Award of Merit | ‘Be sure’ carbon monoxide awareness | Melinda Scaringi | Ellis Jones | AU | Australia (VIC) | |
| Award of Merit | Streamlining Hoddle Street “More Go Time” Campaign | Major Road Projects Victoria | Major Road Projects Victoria | AU | Australia (VIC) | |
| Award of Merit | Turning Up Engagement in the 2018 Vancouver Election | Jhenifer Pabillano | City of Vancouver | CA | BC | |
| Award of Merit | World Toilet Day #loveyr | The Regional Municipality of York | The Regional Municipality of York | CA | Toronto | |
| Category 14: Issues Management and Crisis Communication | Award of Excellence | ‘You People’ – Managing a Cultural Conversation in Canada | Terrie Tweddle, Andrea Goldstein, Andrew Garas, Sarah Schmidt, Meghann Cox, Jason Jackson | Rogers Media | CA | |
| Category 15: Corporate Social Responsibility | Award of Excellence | The All-Russian Initiative ‘Vote For Your Skating Rink!’ | Pro-Vision Communications for NIVEA | Pro-Vision Communications | RU | Russia |
| Award of Excellence | The Aurecon Bridge Building Competition | Ella Penman, Eloise Febbraio and Annabel Marshall | Aurecon | AU | Australia (VIC) | |
| Award of Merit | Bedtime Fairy Tales | Tatjana Kos, Nina Šiler, Katja Vidovič | A1 Slovenija, d.d. | SI | ||
| Award of Merit | SkirA1ka pop-up event | Lan Orthaber, Manca Skrbinšek, Blaž Ferenc | A1 Slovenija, d.d. | SI | ||
| Award of Merit | This in not an Ashtray | The City of Calgary | The City of Calgary | CA | Calgary | |
| Category 16: Nonprofit Campaigns | Award of Excellence | Alberta Cancer Foundation World Cancer Day Campaign | Phoebe Dey | Alberta Cancer Foundation | CA | Edmonton |
| Award of Excellence | Bubl x David Dixon | Osteoporosis Canada with AMGEN Canada and Edelman Canada | Osteoporosis Canada with Edelman Canada | CA | ||
| Award of Excellence | End the shark fin trade in Canada | Oceana Canada | Oceana Canada | CA | ||
| Award of Excellence | The Toker | The Ontario Lung Association with Edelman Canada | The Ontario Lung Association with Edelman Canada | CA | ||
| Award of Excellence | The Campaign to Save Alder Creek | Save the Redwoods League | Save the Redwoods League | US | San Francisco | |
| Award of Merit | “Communicating with Confidence” – Repositioning Speech Pathology Week | Pesel & Carr | Pesel & Carr | AU | Australia (VIC) | |
| Award of Merit | Ontario Caregiver Organization—Helpline Awareness Campaign | Ontario Caregiver Organization—Helpline Awareness Campaign | Intent | CA | Toronto | |
| Award of Merit | Toronto Writers Collective Content Strategy | Ambika Agarwal, Kirstin Corbett, Harleen Dhami, Marisa Samek, and Zaeem Siddiqui | Master of Professional Communication (MPC) at Ryerson University | CA | ||
| Category 17: Diversity and Inclusion | Award of Excellence | Diversity and Inclusion in York Region | The Regional Municipality of York | The Regional Municipality of York | CA | Toronto |
| Award of Merit | Military Recruitment Program Advertising Campaign | Canadian Pacific | Canadian Pacific | CA | Calgary | |
| Award of Merit | The NWMO’s Journey Towards Reconciliation | Stakeholder Relations & Indigenous Relations | Nuclear Waste Management Organization | CA | Toronto | |
| Category 18: Communication Research | Award of Excellence | DELWP Energy Affordability Training Partnership | Ellis Jones | Ellis Jones | AU | Australia (VIC) |
| Award of Merit | Engaging with customers as we plan for today, tomorrow and the future | Newfoundland & Labrador Hydro | Newfoundland & Labrador Hydro | CA | Newfoundland & Labrador | |
| Category 19: Communication Training and Education | Award of Excellence | The C-Factor@Cornell SC Johnson College of Business | C-Factor Organizing Committee, Cornell SC Johnson College of Business | Cornell University | US | New York |
| Award of Merit | Connected Communicators Conference | The Regional Municipality of York | The Regional Municipality of York | CA | Toronto | |
| Award of Merit | Create and Communicate | Sylvia Link, MC ABC APR, Director, Marketing & Communications, RTOERO | RTOERO | CA | Toronto | |
| Category 20: Special And Experiential Events | Award of Excellence | 100 ans de bus à Montréal | STM – Communications and Public Relations team | Société de transport de Montréal | CA | Montreal |
| Award of Excellence | 2019 EDC Employee Conference | Internal Communications Team | Export Development Canada | CA | Ottawa | |
| Award of Excellence | Accenture Federal Services Summer of Fun Employee Engagement Initiative | Accenture Federal Services Summer of Fun Employee Engagement Initiative | Accenture Federal Services | US | DC Metro | |
| Award of Excellence | BASF Dinner Is Grown | BASF Agricultural Solutions | BASF | US | ||
| Award of Excellence | BMO Purpose Launch | BMO Financial Group | Livewire Communications Inc. | CA | Toronto | |
| Award of Excellence | GE Aviation – 100 years of reimagining flight | GE Aviation Global Communications | GE Aviation Global Communications | US | Greater Cincinnati | |
| Award of Excellence | The ATB Listens Lounge | ATB Financial | ATB Financial | CA | Edmonton | |
| Award of Excellence | Women Deliver Satellite Sessions: Bringing a Global Event to a Local Audience | Jhenifer Pabillano, Krisztina Kassay, Polly Argo, Lysa Morishita, Cheryl Nelms, City of Vancouver | City of Vancouver | CA | BC | |
| Award of Merit | “Transforming, Together” Interactive Pharmacy Supplier Event (September 17, 2019) | Jennifer Potvin and Patti Organ-Blersch | HealthPRO Procurement Services Inc. | CA | Toronto | |
| Award of Merit | Billy Bishop Airport – 80 Years Young | PortsToronto | PortsToronto | CA | ||
| Award of Merit | Hitachi: Party of One! | Kelly Shelburne | Hitachi Vantara | US | Houston | |
| Award of Merit | Indigenous Harm Reduction Forum | Belinda Fox, Lowa Beebe, Catherine Naylen | Rothmans, Benson & Hedges Inc. | CA | Calgary | |
| Award of Merit | Lighting the hearts: The Flame Relay of the Winter Universiade 2019 | Directorate Krasnoyarsk 2019 and R.I.M. Communications Agency | Directorate Krasnoyarsk 2019 and R.I.M. Communications Agency | RU | ||
| Award of Merit | Royal Caribbean’s 2019 SPARK HR Summit | SimplyConnect & Royal Caribbean Summit Team | SimplyConnect Consulting | US | Dallas | |
| Award of Merit | She The North Rally | Ivana Di Millo, Paul Damaso, Robert Trewartha, Nicole McInerney, Carley Smith and Lindsay Francini | City of Mississauga | CA | Toronto | |
| Category 21: Communication for the Web | Award of Excellence | Centre for Strategic Communication Excellence Insights | Centre for Strategic Communication Excellence | Cropley Communication | AU | Australia (VIC) |
| Award of Excellence | Dog Jogs Website | Kick Point | Kick Point | CA | Edmonton | |
| Award of Excellence | Oral history of the day of the Toronto Raptors’ Victory Parade, told by St. Michael’s Hospital staff | Michael Oliveira and Jennifer Stranges | Unity Health Toronto | CA | Toronto | |
| Award of Excellence | TeamKFC | TeamKFC | KFC | US | Greater Cincinnati | |
| Award of Excellence | Unifor Save Oshawa GM | Unifor, Navigator | true | Navigator | true | CA | ||
| Award of Merit | Colonial Pipeline Website | Kevin Feeney | Colonial Pipeline | US | Atlanta | |
| Award of Merit | Educating Players About Investing and Their Unique Plans | NFL Player Benefits Office | NFL Player Benefits Office | US | ||
| Award of Merit | Fearless Flyers Digital Hub | Mairi Barton, Vicki Huggins | Pinch Yourself Communication | AU | Australia (VIC) | |
| Award of Merit | HIROC.com Refresh | Healthcare Insurance Reciprocal of Canada | Healthcare Insurance Reciprocal of Canada (HIROC) | CA | ||
| Award of Merit | Insite Redesign Project | Innovation & Digital Solutions & Web Presence | Alberta Health Services (AHS) | CA | Calgary | |
| Award of Merit | Megaworldcorp.com in the Age of Smart Search & Chatbot: Navigating Users from Page views to Revenues | Megaworld Corporation | Megaworld Corporation | PH | Philippines | |
| Award of Merit | New Corporate Website | Vaneese Bell, Brian Carr, Thao Pham | Kraton Corporation | US | ||
| Award of Merit | SHSC Parish Website | Adrian Cropley OAM, FRSA, SCMP | Cropley Communication | AU | Australia (VIC) | |
| Award of Merit | The 268: the number building our brand | Cannings Purple | Cannings Purple | AU | Western Australia | |
| Award of Merit | Travelex – Uniting 7,000 lone workers in 33 countries through The Lounge | Travelex with Interact | Travelex | GB | ||
| Category 22: Audio/Visual | Award of Excellence | A View From The Top Podcast | Centre for Strategic Communication Excellence | Cropley Communication | AU | Australia (VIC) |
| Award of Excellence | I Am Your Nurse | Rennie Brown and Julia Pileggi | Provincial Health Services Authority | CA | BC | |
| Award of Excellence | Renewable Series | Renewable Series Team | City of Edmonton – Sticks & Stones | CA | ||
| Award of Excellence | Robotina. Our world. Connected. | Vita Kernel, Blaž Ulcej | Studio Kernel d.o.o. | SI | Slovenia | |
| Award of Excellence | Sappi Khulisa Roadmap Video | Zelda Schwalbach | Sappi Southern Africa | ZA | South Africa | |
| Award of Merit | «Family Territory» Reality Show | PromoAge Communication Agency, The Russian Children In Need Fund | PromoAge Communication Agency, The Russian Children In Need Fund | RU | ||
| Award of Merit | 10/30 Celebration Video Campaign | Capital Power | Capital Power | CA | Edmonton | |
| Award of Merit | A New Set of Browns: UPS’s New Driver Uniform Internal Rollout | UPS Employee Communications | UPS | US | Atlanta | |
| Award of Merit | Choosing a Medical Plan | Crown Castle Internal Communications and Benefits Teams | Crown Castle | US | Houston | |
| Award of Merit | Crunch, Crunch, Crunch: Communicating early introduction guidance of allergens to Canadian consumers | Argyle Public Relationships | Argyle Public Relationships | CA | ||
| Award of Merit | Day in My Life Video | Communications & Public Affairs, Faculty of Arts & Science, University of Toronto | Communications & Public Affairs, Faculty of Arts & Science, University of Toronto | CA | Toronto | |
| Award of Merit | Gender-based violence awareness | Barend Nagel | University of the Free State | ZA | ||
| Award of Merit | Healthcare Change Makers – A Leadership Podcast | Healthcare Insurance Reciprocal of Canada | Healthcare Insurance Reciprocal of Canada (HIROC) | CA | ||
| Award of Merit | HEALTHY WORKPLACE MONTH VIDEOS | The Regional Municipality of York | The Regional Municipality of York | CA | Toronto | |
| Award of Merit | The Future’: An AVP Showcasing the New Chapters of Megaworld’s Township Developments | Megaworld Corporation | Megaworld Corporation | PH | Philippines | |
| Award of Merit | Tiffany & Co. 2019 Americas Holiday Video | Tiffany & Co. and Casual Films | Tiffany & Co. | US | ||
| Category 23: Social Media | Award of Excellence | The Little Prince Instagram Story | Mathematica Communications Department | Mathematica | US | |
| Award of Merit | #SlackTime: Commercial News Slack Launch | Capital One Commercial Bank Internal Communications Team | Capital One Financial | US | ||
| Award of Merit | Ingenium: The official student blog of the College of Engineering at Texas A&M University | Ingenium: The official student blog of the College of Engineering at Texas A&M University | College of Engineering, Texas A&M University | US | ||
| Award of Merit | Instagram Campaign for the 2019 Highbridge Film Festival | The 2019 Highbridge Film Festival Event PR Team at Asbury University | The 2019 Highbridge Film Festival Event Team at Asbury University | US | ||
| Award of Merit | Maritime Electric Eaglet Rescue & Social Media Response | Kim Griffin | Maritime Electric | CA | Maritime Canada | |
| Category 24: Publications | Award of Excellence | #jealousofmyjeans: Supporting York Region’s 2019 United Way Campaign | The Regional Municipality of York | The Regional Municipality of York | CA | Toronto |
| Award of Excellence | 2019 Deloitte global impact report | Claire Hassett | Deloitte Global | US | ||
| Award of Excellence | Alberta Cancer Foundation – 2019 Annual Report | Phoebe Dey & Christiane Gauthier | The Alberta Cancer Foundation | CA | Edmonton | |
| Award of Excellence | Corporate Social Responsibility Report | PCL Construction | PCL Construction | CA | Edmonton | |
| Award of Excellence | Sony Music Rock Enroll | Elizabeth Williams | Buck | US | ||
| Award of Excellence | Telling Our Story: 2018-19 Annual Report + 2020 Calendar | Real Estate Center at Texas A&M University | Real Estate Center at Texas A&M University | US | Brazos Valley | |
| Award of Excellence | The LaSallian Newspaper | The LaSallian | The LaSallian | PH | ||
| Award of Excellence | AR YOU READY FOR HEY! | Dr Vivien Chiong | Nanyang Technological University, Singapore | SG | Member-at-Large | |
| Award of Merit | #yrmatters | The Regional Municipality of York | The Regional Municipality of York | CA | Toronto | |
| Award of Merit | Boundless: Final Campaign Report | University of Toronto | University of Toronto | CA | Toronto | |
| Award of Merit | Breaking Down Cancer: 2019 Donor Impact Report | Marketing and Communications Team | BC Cancer Foundation | CA | BC | |
| Award of Merit | Entergy – Climate Scenario Analysis and Evaluation of Risks and Opportunities | Entergy Corporation | Entergy | US | ||
| Award of Merit | Going further to be closer. | Vita Kernel, Saša Islamović, Julija Kotnik, Tomaž Žust, Helena Ulaga Kitek, Tjaša Kolenc Filipčič | Studio Kernel d.o.o. | SI | Slovenia | |
| Award of Merit | Liaison Enewsletter | RTOERO | RTOERO | CA | Toronto | |
| Award of Merit | Megaworld Foundation @ 20 | Megaworld Foundation, Inc. | Megaworld Foundation, Inc. | PH | ||
| Award of Merit | Minerals Council Integrated Report | R & A Strategic Communication | R and A Strategic Communications | ZA | South Africa | |
| Award of Merit | Sony Interactive Entertainment Your 2020 Guide | Elizabeth Williams | Buck’s Engagement Practice | US | ||
| Award of Merit | Sony Pictures Entertainment 2020 Benefits Guide | Kayla Yang, Buck’s Engagement Practice | Buck | US | ||
| Award of Merit | The Front Runner: 150 years The Manila Jockey Club | Ramoncito Ocampo Cruz, Alfonso Victorio G.Reyno III, Achilles B. Mina | Media Wise Communications, Inc./ Muse Books | PH | Philippines | |
| Award of Merit | This is Engineering at Alberta : Viewbook | Engineering at Alberta | Engineering at Alberta | CA | ||
| Award of Merit | Tourism Calgary 2018 Annual Report | Cassandra McAuley & Bridgette Slater | Tourism Calgary | CA | Calgary | |
| Award of Merit | University of Cape Town Year in Review 2018 | University of Cape Town Communication and Marketing Department | University of Cape Town | ZA | South Africa | |
| Category 25: Writing | Award of Excellence | Fall in love with your intranet all over again | Amanda Stephenson | RSA Canada | CA | Toronto |
| Award of Excellence | PwC’s Australia Matters content marketing campaign | Andy McLean, Kieran McCann, Sabrina Muysken | PwC Australia | AU | Australia (NSW) | |
| Award of Excellence | Safety Codes Council 2018 Annual Report – Strike Up the Conversation | Safety Codes Council | Safety Codes Council | CA | Edmonton | |
| Award of Merit | 2019 Engagement Survey | Jennifer Grasso & Jackie LePage | Northwell Health | US | New York | |
| Award of Merit | 50 Years, 50 Stories | The Wendy’s Company | The Wendy’s Company | US | ||
| Award of Merit | Connections & Exchanges – A 10-Year Plan To Transform Arts and Heritage In Edmonton | Edmonton Arts Council | Edmonton Arts Council | CA | Edmonton | |
| Award of Merit | Healthy Blue Living HMO communications rewrite and redesign | Kevin Zywiol | Blue Care Network of Michigan | US | Detroit | |
| Award of Merit | Inspiring Health and Well-being: Humana’s 2018 Corporate Social Responsibility Report | Humana | Humana | US | NC Triangle | |
| Award of Merit | Lockheed Martin “Benefits Unpacked” User Guide | Rosemary Hardin, Buck Engagement Practice | Buck | US |